Sonesta Simply Suites Dallas Richardson

Front desk agent was so nice and polite. The room was amazing!! It was far better than i expected. It was so clean, they had amazing amenities, updated appliances and fixtures and the bed was so comfy with an amazing fluffy comforter. One of the best places ive ever been!

Cozy, clean, nice location, comfortable room, good price

I want my security deposit back they say it will come back on my card in ten business days still waiting!!

Quiet, peaceful, pet and family friendly! The hotel smells so good! Some extended stays smell bad after a while but not this one. They’re very accommodating. You have fast food and Walmart nearby. The ladies at the front desk are very nice and helpful. I love that it feels like home.

I had booked a room online for a discounted rate. when I arrived, Sonesta's computer was being updated and the clerk was not able to book me in at that moment. She was nice enough to find me a room and, as she stated, the update can take several hours. So she took my info and made a copy and we both agreed that she'll call me when it's time to run the transaction., regardless of the hour. I never heard the phone ring, however, at 8am I checked messages. She had left a message that she had run my account, but it was $20+ more than what I had originally booked the room for. So I spoke to the clerk on duty, and, she stated that I came in too early and then don't do early check in so I was charged normal fees. I explained to her the system was being updated and if it weren't, then I could've made a decision whether to stay and be charged full fee or come back at normalcheck in. She didn't care and charged me anyways.